"Oh shi..." *gets hit by backdraft*

AAAARRRGGHHHHHHHHH!!!!!!!!


Geez, why'd my cousin sms me old man first?



Basically, I might get transferred to reception.


Oh frickin great.


Welcome back to Stressville. Where you have note down every serial number of foreign currency, remember to press the verify button before swiping a credit card, stand for 9 hours, smile, act professional, be on stage for said 9 hours, do not look panicked when the groups come in the HORDES, never look blur when asked a left field question....argh!

Everyone is shorthanded, except business centre; but they only need 3 ppl. Reception is short of 2? 3? Operators short of 2 or 4.....concierge could use more manpower as well....lobby ambassadors need 2 more....guest service associates need 2 more as well.....especially since their senior has left....oh my frigging god....seriously shorthanded...

And Ms. Connie just pulled a senior operator to the business centre....joy...


*headdesks repeatedly*

And just when I finally managed to get the art of telephone operating down to an almost artform....grrrr....